Variation of Work Practices in Technology-Mediated Environment--Knowledge Work Activity Framework Perspective

Abstract

This study discusses how variations in everyday work activity with information systems are shaping knowledge transformations and circulation. Activity theory approach is taken to develop a framework for describing knowledge transformations and circulation within work activity system. The framework is applied in an extensive and longitudinal case study in grain business. The case study introduces variations in work activities, actions and operations in information system mediated environment that affects knowledge circulation and transformations. The framework is applicable to structure the effects of variation from knowledge transformation and circulation perspective in the case organization.