Abstract

There has been a change in patients’ attitudes towards healthcare professionals in recent decades, coupled with an increasingly evident shift in the care paradigm. In 2015, the World Health Organization released a framework of care that recommends healthcare professionals consciously consider the perspectives of individuals, carers, families and communities. Practitioners and policymakers are graduating from a more prescriptive culture towards a more consultative form of practice known as person-centred care (PCC),1 where a person—more than a patient—is valued as an active participant in the health service and an expert of their perceptions and experiences.2 PCC advocates for more equality in the doctor-patient relationship.

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