Abstract
Performance assessment is addressed in the literature as means for continuous improvement. The objective of this study was to identify the most valued performance criteria for a Graduate Program of Biotechnology in a University of Brazil through the Value Focused Thinking (VFT) approach. The choice of the VFT was due to the holistic vision provided by it and the focus on the identification of organizational values. Among the objectives found, it is possible to notice an expansion of the vision of performance that is more focused on publications regarding the regulatory body Coordination of Improvement of Higher Level Personnel (CAPES), and contemplating among others the quality in the student’s training as evidence of other stakeholders. The VFT approach met the established assumptions, efficiently allowing strategic, fundamental and media objectives to be identified, as well as measurable attributes to be used by the program to enable more efficient management.
Highlights
Performance assessment is approached in the literature as an efficient way to seek continuous improvement and to help the competitiveness of organizations
Mingers (2011) presents the main problems structuring methods (PSMs) (SODA, Systems Methodology (SSM) and Strategic Choice Approach (SCA)), mentioning the VFT and several others as approaches used for this purpose and adds that PSM are no longer only focused on structuring problems, there are many examples of soft methods seeking to solve them
The project performance framework is primarily based on the principles and advantages of Value-Oriented Thinking (VFT) and Goal Question Metrics (GQM) to obtain and develop these performance criteria and measures associated with the values of the project stakeholders
Summary
Performance assessment is approached in the literature as an efficient way to seek continuous improvement and to help the competitiveness of organizations. This is not a trivial task, since it involves specific characteristics that each company or sector has. Given the importance of Graduate Programs - GP, both for universities and for society in general, it is essential that performance be measured so that it is possible to structure a management process in search of continuous improvement. The objective of this work is to identify the most valued performance criteria for a Graduate Program of Biotechnology in Brazil through the VFT approach so that it can better manage its performance and promote the continuous improvement of the needs of all stakeholders involved. We approach the origins of Graduate Programs in Brazil, followed by the research-action in section four, applying the VFT in the GP in Biotechnology, object of this study, and followed lastly by the final considerations in the fifth and last section
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