Value-creating E-Government Business Models for Early Childhood Education in Finland

Abstract

In many cases, e-government is considered a name for transforming informative public services into electronic mode, although the focus of e-government should be on creating value for citizens as well as public organizations. In this article we apply Amit and Zott’s (2001) e-business value creation methods to an egovernment environment, namely early childhood education in Finland. The objective of the collaborative action research study was to find out what kind of business models in e-government would create value for citizens. The methodological result based on the collaborative nature of the study is a method for analyzing and generating business models. Amit & Zott’s framework also seems to be applicable to the e-government environment, and we were able to draw many viable business models for early childhood education, which forms the practical contribution of the study.