Abstract
Empirical test: the intra and interpersonal instrumental leader's personal values, their beacons of light in the areas of thinking and attitudes and behavior, to manage the conflict to a functional approach; and personal values intrapersonal terminals, roots of his heart in the areas of feeling, lead to discovering the causes of conflict in intra and interpersonal dimensions.Palabras claves: conflicto, valores, compasiA³n, pensamiento y sentimiento.
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