Validity and reliability study for the Turkish adaptation of the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs

Abstract

Purpose To adapt the Parent Satisfaction Questionnaire with Neonatal Hearing Screening Programs (PSQ-NHSP) into the Turkish language and to measure the parents’ satisfaction with the NHSP in a public hospital in Turkey. Materials and methods One hundred ninety-three parents of newborns participated in this study. Parents completed Turkish translations of PSQ-NHSP after the hearing screening process. Parents’ satisfaction with the NHSP was measured in four dimensions: information about the NHSP, staff responsible for the hearing test, appointment schedule, and overall satisfaction. Results Overall, 75% of parents were satisfied with the NHSP. The corresponding satisfaction levels of parents in the specific dimensions were as follows: 68% for information, 75% for personnel responsible for the hearing test, 74% for the appointment schedule, and 78% reported overall satisfaction. The psychometric properties of the Turkish version of the PSQ-NHSP showed acceptable internal consistency reliability (a = 0.78). Conclusions The Turkish version of the PSQ-NHSP is valid and reliable in measuring parent satisfaction with the NHSP, and the parents were generally satisfied with the NHSP in Turkey.