Validation of polish version of the questionnaire for evaluation of parents/caregivers satisfaction with nursing care in paediatric ward

Abstract

Introduction. The questionnaire Parent satisfaction in paediatric intensive care by Latour et al. is a standardized instrument used in the measurement of parents’ satisfaction with care in an intensive care unit in Rotterdam, Holland. The objective of the study was to present the process of validation of a research instrument and adaptation of the questionnaire Parents/caregivers satisfaction with nursing care for measuring satisfaction with nursing care in paediatric wards in Poland. Material and methods. Studies on validation of the instrument were conducted during the period of 2012–2013, inPolish general paediatric wards and paediatric intensive care units in hospitals with the 3 rd reference level in the regions of Rzeszow and Olsztyn. After analyzing the instruments applied for measuring satisfaction with care published in international literature, the questionnaire for evaluation of satisfaction by Latour et al. was selected. The text of the questionnaire was translated and questions posed commensurate with the Polish conditions. Subsequently, the understanding of the questions was assessed in a group of 15 parents of children hospitalized in the paediatric ward in the Specialist Health Care Unit in Sanok. Then, the validity and reliability of the Polish version of the instrument was evaluated in the group of 115 parents of children hospitalized in a paediatric ward and 100 nurses employed in paediatric care wards in the regions of Rzeszow and Olsztyn. Psychometric properties of the instrument were analyzed using factor analysis and Cronbach’s alpha coefficient. Results. The validation process allowed an observation of a high level of understanding in both groups examined of the contents of questions in the instrument for the measurement of satisfaction. This is confirmed by the value of Cronbach’s alpha coefficient in individual blocks of items of over 0.8, which showed a high reliability of the test. Conclusions. The results obtained in the process of validation of the instrument confirmed that the questionnaire Parents/caregivers satisfaction with nursing care satisfies a high level of reliability and validity. Therefore, this questionnaire may be used in the studies concerning the assessment of the level of parents’/caregivers’ satisfaction of with care in general paediatric wards and paediatric intensive care units in Poland.