Abstract
One hundred and nine employees working in clerical jobs in an insurance company participated in a concurrent criterion-related validity study. The employees were administered the Hogan Personality Inventory which consists of six basic scales and six occupational scales. Five criterion measures were collected: a within-department forced quintile distribution by the manager, and managerial ratings of the job factors of job knowledge, interpersonal skills, organization, and overall performance. The twelve test scores were correlated with each of the five criterion measures. The results revealed the Adjustment, Clerical Aptitude and Managerial Potential scales correlated significantly (p<.05) with each of the five criteria, while the Service Orientation scale correlated significantly with three of the five criteria. The results were discussed in the context of using personality scales to forecast job performance in the insurance industry.
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