Validation and extension of two domain-specific information privacy competency models

Abstract

The purpose of this paper is to validate two domain-specific information privacy competency models (IPCMs); the first for online consumers and the second for users of mobile applications (apps). For the validation of the competency models, we conducted qualitative research, using interviews to collect feedback by a group of nine information privacy experts. Regarding the evaluation, the experts commented largely positively for the structure and content of the IPCMs, as well as for the extent to which they achieve the intended goals. They also provided several points for improvements, which resulted in enhancing the quality of both IPCMs. The validation of the domain-specific demonstrated that this is the first study to empirically examine the privacy competencies that users of specific technological contexts should hold. The IPCMs can be used not only by educators and privacy policy makers for the design of privacy interventions, but also by e-commerce and mobile-apps providers, who could gain important insights into the way that they can be more reliable for their users. Both consumers and users of mobile-apps could benefit from IPCMs by acquiring the necessary privacy competencies through training programs for the protection of their information privacy.