Validating the Knowledge Acquisition Process Metrics in Content Management Systems

Abstract

Measuring the processes involved in knowledge engineering for designing and building an intelligent system has taken significant role. Out of the four basic processes involved in knowledge engineering, this paper deals with the knowledge acquisition process and the metrics necessary for measuring the process itself. Three metrics are proposed for the knowledge acquisition process based on the entailment procedures, its length and complexity, and the cohesion and coupling attributes of the collection of knowledge units. These three metrics are formalized based on the Briand’s mathematical properties for validating software metrics. These metrics are indicative in the way it gives an insight on the design and the development of a knowledgebase. In addition to these metrics, newer metrics can also be proposed for knowledge representation and knowledge sharing processes.