Validación de la escala de conductas laborales contraproducentes de entornos virtuales en México, 2022

Abstract

Counterproductive work behaviors (CWB) are those behaviors that affect the performance of individuals and the organization in general, so far analyzed in traditional work environments. The objective of the present study was to validate the CLC scale in virtual environments in a Mexican population. The English version was adapted to Spanish using the retranslation method. It was applied to a non-probabilistic sample of 332 teleworkers. By means of exploratory and confirmatory factor analysis, with the help of SPSS Statistics and AMOS Graphics, validity and reliability tests were carried out. The model presents a good fit (χ2/df = 1.957, CFI= 0.960, TLI= 0.950, RMSEA= 0.054, SRMR= 0.0536) with 23 items and 4 dimensions presenting adequate reliability indices (AO=.952, UIT=0.895, DP= 0.866, AI= 0.707). An initial proposal of the factorial structure of the CLC scale in virtual environments is presented for the Mexican population; with 4 factors: organizational sabotage or abuse, misuse of time, production deviation and interpersonal abuse. Further studies are required to validate the scale in specific and general contexts of Mexican teleworkers, as well as to use the present scale to validate the individual job performance variable in Mexican teleworkers.