Abstract
to understand vaccination as a scheduled demand and access to this demand in a day in the life of health services, from the perspective of users. holistic-qualitative multiple case study, based on the Quotidian Comprehensive Sociology, with 74 users from four health microregions of the Extended Western Region of Minas Gerais State. scheduling vaccination demand in a day in the life of services is compromised by the fragility in data record, by computerized systems underutilization and by the loss of the immunization tracking card, resulting in missed opportunities of immunization and unnecessary revaccinations. The Primary Health Care team's non-involvement also compromised access to this action. Final Considerations: there is a need for more effort to be dispensed with for the effective use of computerized systems and Permanent Education of professionals in order to take advantage of all the opportunities of orientations and referrals of users to the vaccination room.
Highlights
Nursing care follows the historical evolution of health production methods and the evolution of the profession
Scheduled health demand is defined as the one that provides for the provision of actions by prior schedules performed by health services
Technical visit to the vaccination rooms and field notes allowed the apprehension of aspects concerning the place, the organizational structure and permanent resources and daily consumption in the vaccination room, and human resources
Summary
Nursing care follows the historical evolution of health production methods and the evolution of the profession It incorporates the demands of everyday life and services[1] to add to everyday work access to actions and care in a universal, comprehensive and equitable way “for the materialization of health as a right that belongs to all”(2). Scheduled health demand is defined as the one that provides for the provision of actions by prior schedules performed by health services It was implemented with the purpose of reorganizing the access to the Brazilian Unified Health System (SUS – Sistema Único de Saúde) and directing the population demands, based on the promotion of health and prevention of diseases through the longitudinality of care[3,4]. Health promotion and risk prevention require that preventive actions, among them, vaccination, carried out through planned actions that ensure attention at the appropriate time, during people’s life
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