Abstract
Nowadays, RFID technology is widely being used in libraries across the world. This study is in line with global literature pertaining to the implementation of RFID technology in libraries and intends to explore and examine the perceptions of employees from two libraries in Qatar. Data was collected from both staff and managers using two separate surveys. The perceptions of both sets of employees were analyzed and compared to highlight the differences in benefits, drawbacks, and issues concerning the implementation of RFID in contrast to barcode. ‘Shelf management of resources,' ‘perceived RFID contributions,' and ‘workplace efficiency' were the top 3 rated dimensions pertaining to the use of RFID. Additionally, ‘increased customer satisfaction' was rated the highest among the reasons as to why RFID is adopted in libraries and the fact that all negative decision determinants were moderately perceived when compared to the positive ones indicates the overall positive attitude of managers in these libraries towards RFID technology. Further conclusions and future work are proposed at the end of the study.
Highlights
The concept of Radio Frequency Identification (RFID) first came into existence in the year 1983 when Charles Walton was awarded the first patent associated with the abbreviation RFID
This paper aims to be one of the first research papers on the topic in Qatar that focuses on understanding the application of RFID technology, exploring both its benefits and drawbacks and reporting the success of implementation in the country
This study utilized a survey as the major tool to answer three research questions related to the use of RFID in libraries in Qatar
Summary
The concept of Radio Frequency Identification (RFID) first came into existence in the year 1983 when Charles Walton was awarded the first patent associated with the abbreviation RFID. The use of RFID technology in modern day business has become highly popular and it is considered to be the newest identification technique among all Internet of Things (IoT) technologies (Kadlec et al 2014). RFID, known as electronic tag (E-Tag) technology, is a non-contact automatic identification technology. Cheng et al (2016) state three main characteristics of RFID: it is an automated identification and management technology based on non-contact data acquisition; any amount of input can be fed thereby meeting the demands of continuously growing quantity of information and high processing speeds; and it is very fast in recognizing targets. Ativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and production in any medium, provided the author of the original work and original publication source are properly credited.
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