Abstract

Facility management maintains building service quality through cycles of condition assessments and rehabilitation. Building components, however, differ in their nature, service lives, deterioration patterns, and textual/visual inspection data. This complicates the condition assessment process and subsequent rehabilitation decisions. This paper proposes a smart condition assessment framework that uses different artificial intelligence (AI) techniques that suit the condition data analysis of different building components. The framework has been applied to a dataset of over 2000 maintenance requests for roof and heating, ventilation, and air conditioning (HVAC) systems across a 600-villa portfolio. To address their varying needs, convolutional neural networks were used on images of roof defects, while enhanced data mining was used on textual data of HVAC systems. Accordingly, work packages of deteriorated components were identified, and a 60-day schedule was developed to repair 203 HVAC units. This research shows how AI can assist facility management with respect to condition assessment, rehabilitation planning, and resource allocation.

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