UTILIZATION OF SELECTED INNOVATIVE MANAGEMENT METHODS IN LOCAL SELF GOVERNMENT

Abstract

Purpose: The article deals with research of possibilities of applying selected innovative management methods in the area of public administration. Public administration is undergoing numerous changes. Regarding the fact that this is not a commercial sphere, searching for appropriate methods of management is sometimes very difficult. The article points to possibilities which may be properly used for better functioning and operation of public administration, thus leading to higher satisfaction of citizens living in towns and municipalities. Methodology: When handling the issue of quality assessment of provided services and their effectiveness, primary data were used which had been gathered by means of an interview and a questionnaire method carried out in 2010 after the communal election to local self governments. Implementation of proposed changes will be evaluated again in 2015, i.e. after the next election. Respective proposals also arise from secondary data following a comparison of introduction of similar changes in foreign countries. The research used methods of statistical hypothesis testing. Results: The results are used for enhancing efficiency of public administration management. This area cannot be considered as an profitable, because used mostly public finance. How these resources are used is largely determined by citizens. Citizens also affecting management of public administration. Within the scientific grant the overall success of implementation of changes will be evaluated also after the communal election. Originality: Solution is constituted by the fact that in each country it is inevitable to approach reforms of public administration taking into account specific conditions. PROCEEDINGS OF THE SCIENTIFIC CONFERENCE QUALITY AND LEADING INNOVATION 2014 KOSICE – HRADEC KRALOVE, SEPTEMBER 19 – 20, 2014 ISBN 978-80-7435-483-0 (GAUDEAMUS, HRADEC KRALOVE) ISBN 978-80-553-1815-8 (TECHNICAL UNIVERSITY OF KOSICE, KOSICE) 153