Utilization of a Novel Patient Monitoring Dashboard in Emergency Departments.

Abstract

To study the clinical use of a novel patient monitoring dashboard at two Emergency Departments in Denmark in order to evaluate the clinician's perspective and their use of the dashboard. Data was gathered by participatory observations of the clinicians' workflow and dashboard interaction, as well as interviews about the clinicians' attitudes towards the system. The data collection process took place during the system's intervention process from September to December 2018. 65 nurses, 28 physicians and two assistants were observed in total for 62 hours. The 59 hours of the observation was focused on the interaction with the systems. Additionally, 10 nurses and two project nurses were interviewed, giving their statements about the use of the dashboard. Based on observation, it is concluded that the temporal use of the dashboard is 3 minutes and 10 seconds, out of the 59 hours system interaction. Furthermore, the nurses claimed that they needed further training, as an explanation of the minimal interaction with the system.