Abstract

BackgroundClinical trials pose potential risks in both communications and management due to the various stakeholders involved when performing clinical trials. The academic medical center has a responsibility and obligation to conduct and manage clinical trials while maintaining a sufficiently high level of quality, therefore it is necessary to build an information technology system to support standardized clinical trial processes and comply with relevant regulations.ObjectiveThe objective of the study was to address the challenges identified while performing clinical trials at an academic medical center, Asan Medical Center (AMC) in Korea, by developing and utilizing a clinical trial management system (CTMS) that complies with standardized processes from multiple departments or units, controlled vocabularies, security, and privacy regulations.MethodsThis study describes the methods, considerations, and recommendations for the development and utilization of the CTMS as a consolidated research database in an academic medical center. A task force was formed to define and standardize the clinical trial performance process at the site level. On the basis of the agreed standardized process, the CTMS was designed and developed as an all-in-one system complying with privacy and security regulations.ResultsIn this study, the processes and standard mapped vocabularies of a clinical trial were established at the academic medical center. On the basis of these processes and vocabularies, a CTMS was built which interfaces with the existing trial systems such as the electronic institutional review board health information system, enterprise resource planning, and the barcode system. To protect patient data, the CTMS implements data governance and access rules, and excludes 21 personal health identifiers according to the Health Insurance Portability and Accountability Act (HIPAA) privacy rule and Korean privacy laws. Since December 2014, the CTMS has been successfully implemented and used by 881 internal and external users for managing 11,645 studies and 146,943 subjects.ConclusionsThe CTMS was introduced in the Asan Medical Center to manage the large amounts of data involved with clinical trial operations. Inter- and intraunit control of data and resources can be easily conducted through the CTMS system. To our knowledge, this is the first CTMS developed in-house at an academic medical center side which can enhance the efficiency of clinical trial management in compliance with privacy and security laws.

Highlights

  • BackgroundClinical trials can pose potential risks and hurdles in communication between parties due to the many stakeholders involved, namely pharmaceutical companies, clinical research organizations (CROs), health authorities, ethical committees or institutional review boards (IRBs), courier vendors, and academic medical centers [1-4]

  • The Clinical Trial Management System (CTMS) was introduced in the Asan Medical Center to manage the large amounts of data involved with clinical trial operations

  • This is the first CTMS developed in-house at an academic medical center side which can enhance the efficiency of clinical trial management in compliance with privacy and security laws. (J Med Internet Res 2018;20(4):e103) doi:10.2196/jmir

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Summary

Introduction

Clinical trials can pose potential risks and hurdles in communication between parties due to the many stakeholders involved, namely pharmaceutical companies, clinical research organizations (CROs), health authorities, ethical committees or institutional review boards (IRBs), courier vendors, and academic medical centers [1-4]. Given the wide scope and high volume of participants in clinical trials conducted nowadays, efficiency is a critical issue at site level during the trial [1,4]. These challenges arise due to the various authorities involved which gives rise to conflicting administrative processes, dysfunctional communications with the IRB, limitation of real-time data access for both investigators and authorities to consistently keep patients on track, limited personnel and/or infrastructural resources, noncompliance due to flaws in reporting, and omission of major events for awards and stipends. The academic medical center has a responsibility and obligation to conduct and manage clinical trials while maintaining a sufficiently high level of quality, it is necessary to build an information technology system to support standardized clinical trial processes and comply with relevant regulations

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