Abstract
In the information age, the proliferation of online education platforms is accompanied by various problems. This paper aims to solve the problems of online education platforms, making them more useful and adaptable. Targeting at a key online education platform (SmartStudy) in China, the authors conducted a questionnaire survey among users on their utilization and perception of online education platforms. Based on the survey data, the current state of the platform was summarized, followed by an analysis on the degree of impact from each factor on the selection between platforms. Next, the platform development and user satisfaction were discussed in the light of platform security, credit rating and user experience. Finally, several suggestions were put forward to improve the online education platform. The research results are of great importance to the development of online education in China.
Highlights
With the continuous development of information technology, the online education industry has ushered in a new development period [1]
Conclusions: based on the questionnaire survey, it is proved through structural equation model that the overall satisfaction of current online education platforms is directly or indirectly affected by two factors: security and credibility, and user experience
The platform operators and users should start from their actual conditions and adopt different strategies to make full use of the characteristics of the direct and indirect influence of the two factors on the overall satisfaction of the online education platforms to meet their own needs
Summary
With the continuous development of information technology, the online education industry has ushered in a new development period [1]. Online education has set off a new wave of education innovation. The rapid popularisation of the “Internet+” concept has brought new vitality and technical support to online education. Some shortcomings have been exposed to the process of online education platform construction. In terms of educational function, there are resource waste and content duplication problems with current online education platforms, their functions are too extensive rather than specialised, resulting in that the platforms lack their own educational characteristics. On existing online education platforms, the learning assessment methods are not appropriate enough. The flexible exchanges and open tests should be the focus of the assessment
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