Abstract

As a result of the demographic change, with an increase in chronicity, new forms of health care between primary care and cardiology have been necessary. These e-consultations are intended to improve accessibility to hospital care, with a reduction in delay times and telematic resolution without a face-to-face visit, which may result in clinical benefits in terms of reduced hospitalizations and emergency visits. However, this model is not universally available, nor is the organization homogeneous between the different healthcare areas. In this consensus document of the SAC, SAMFYC, SEMERGEN Andalusia, and SEMG Andalusia, we develop the main guidelines on the use of e-consultation between cardiology and primary care: (a) necessary requirements for adequate communication via e-consultation; (b) reasons for consultation or care processes offered; (c) need for clinical information provided by primary care; (d) type of e-consultation responses; and (e) time required for care.

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