Abstract

Orientation: Work Integrated Learning (WIL) is often hailed for leveraging students’ swift and flexible adaptation to organisational work demands and accentuating the relevance of knowledge acquired in academic environments to work contexts. However, an inclusive view of WIL’s impact on students’ academic life, especially the broadening of their academic competences, is often occluded by a selective approach to WIL, which emphasises employers’ professional expectations and ignores the nature and process of competence development of students.Research purpose: To bridge the research gap created by employer-centred approaches, this study explores particular South African University of Technology (UoT) ‘students’ perceptions’ on the influence of WIL programmes on the broadening of Office Management and Technology (OMT) competencies (i.e. knowledge, skills and abilities).Motivation for the study: To promote an alternative approach to unravelling OMT competencies, which takes cognisance of the perceptions of students, who are the actual participants in WIL.Research design, approach and method: The study drew on a quantitative case study of 94 OMT students from the UoT’s two campuses who had been successfully placed at 20 organisations in South Africa.Main findings: The findings demonstrated that students’ participation in WIL enhanced their practical knowledge of space management, encouraged swift learning of work-based skills and abilities as well as facilitated the transfer of these competencies across a wide range of contexts, activities and tasks.Practical and managerial implications: The strong correlation between course organisation and WIL’s enhancement of space management knowledge, skills and abilities implies that educators and employers need to place more emphasis not just on their delivery methods but also on the selection and organisation of content, which is critical to such delivery.Recommendations: The study recommended the strengthening of the entire WIL conceptualisation and implementation process (i.e. content selection, content organisation, teaching modalities and computer-assisted delivery) and its delivery regime to ensure sustained improvement of student competencies.

Highlights

  • The South African government and higher educational institutions regard the high youth employment rate and bleak job prospects in the country as reasons for extreme concern

  • Consistent with the need to capture the process of competence development, this study explores a South African University of Technology (UoT) ‘students’ perceptions’ on the effect particular of Work Integrated Learning (WIL) programmes on the broadening of their Office Management and Technology (OMT) competencies

  • Influence of work integrated learning on the enhancement of knowledge of time management The dominant consensus (100%) on the capacity of WIL to promote planning of tasks suggests that student immersion in work contexts contributed to their knowledge of professional work practices such as proper scheduling of routine work tasks and activities, which enhanced timeous execution of tasks

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Summary

Introduction

The South African government and higher educational institutions regard the high youth employment rate and bleak job prospects in the country as reasons for extreme concern. National employment statistics reveal that about 48% of South Africans aged between 15 and 34 years were unemployed in the third-quarter of 2016 (Graham & De Lannoy, 2016). The Statistics South Africa (Stats SA, n.d.) Quarterly labour force survey (QLFS) highlights a national unemployment rate of 27.7% between January and March 2017, which is a 1.2 percentage points increase from the fourth-quarter of 2016. The youth unemployment rate escalated by 1.6 percentage points to 38.6%‚ with 58.0% of unemployed people between aged between 15 and 34 years (Menon, 2017), further widening the gap of reaching the National Development Plan (NDP) target of 24 million employed people by 2030 (Lehohla, 2017). These disconcerting statistics raise critical questions about the role of the university curriculum in sufficiently preparing students for gainful employment

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