Abstract
The objective of this research is to examine 17 cases of the adoption of mobile Internet and wireless payments services using the constructs of three theoretical perspectives: Christensen’s disruptive innovation, Roger’s diffusion of innovation, and Chesbrough’s business model for open innovation. Using a method that involved the active participation of an industry partner, insights about the adoption of the mobile Internet and wireless payments were generated, a set of variables that can be used to predict the outcomes of similar future services were identified, and propositions that can be used to examine the adoption of wireless transactions were developed. This research contributes a method that incorporates the synthesis of insights from multiple theoretical perspectives with the involvement of an industry partner.
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