Using the quality management system for risk management by the seaport administration

Abstract

An increase in the number of ships in the world merchant fleet, their tonnage and speed has significantly enhanced the intensity of navigation, and the accident rate. Despite the fact that ships are equipped with the latest integrated navigation and power systems, the improvement of shore services and the quality of crew training, the accident rate of ships in port waters remains high. The main reason is the “human factor”, which is understudied. The problems and potential of implementing the quality management system were analyzed by Burkov, Irikov, Buyanova, Vetrenko, Vilsky, Voropaeva, etc. The purpose of the present study is to determine the most promising and effective method for developing the quality management system in the Seaport Administration. To achieve this goal, the concept and role of the quality management system, the role of the seaport administration in the system of the transport industry, duties of top managers related to the quality management system in the seaport administration were explored. The object of the study is the Seaport Administration. The study is novel as it develops a new scientific approach that can improve the efficiency of the quality management system in the Seaport Administration, the role of top managers, the methodology for training transport industry workers in order to eliminate emergencies and AS.