Using Scrum to guide the execution of software process improvement in small organizations

Abstract

For software process improvement – SPI – there are few small organizations using models that guide the management and deployment of their improvement initiatives. This is largely because a lot of these models do not consider the special characteristics of small businesses, nor the appropriate strategies for deploying an SPI initiative in this type of organization. It should also be noted that the models which direct improvement implementation for small settings do not present an explicit process with which to organize and guide the internal work of the employees involved in the implementation of the improvement opportunities. In this paper we propose a lightweight process, which takes into account appropriate strategies for this type of organization. Our proposal, known as a “Lightweight process to incorporate improvements”, uses the philosophy of the Scrum agile method, aiming to give detailed guidelines for supporting the management and performance of the incorporation of improvement opportunities within processes and their putting into practice in small companies. We have applied the proposed process in two small companies by means of the case study research method, and from the initial results, we have observed that it is indeed suitable for small businesses.