Using Recommendation Systems in Disaster Management: A Systematic Literature Review

Abstract

As obvious, disasters cause widespread human, economic, and environmental losses throughout the world. Both natural and man-made disasters require an effective disaster management system to curtail their potential damage and ensure prompt response to affected communities. The widespread adoption of Information and Communication Technologies (ICTs) in this field has facilitated information exchange, situational awareness, and communication among various stakeholders. Within ICT, the recommendation system has been widely used to help decision makers take critical and effective decisions. In this review, we aim to unravel how recommendation systems (RS) have been used in the disaster management domain. To this end, a systematic literature review (SLR) was performed, resulting in a data set of 44 papers dealing with this topic. Selected studies were evaluated to provide an answer to five different research questions. We considered what are the most common recommendation approaches adopted in these studies, the input and output of the recommendation system, the disaster management phase involved, and the contribution of the study in the field. The results of this review present a starting point for further research in this area.