Abstract
This commentary is based on the experience of teaching and observations of how pharmacy technician students can expand their perspective on patient safety by using real-life student-gathered patient data collected from community pharmacies. Pharmacy technicians in Denmark work extensively with counselling on the safe and efficient use of medications. Final-year pharmacy technician students can take the elective course in Clinical Pharmacy in Community Pharmacy, which targets the students who wish to work in depth with patient communication and quality assurance in counselling. One assignment that forms part of the course is for students to collect data about patients’ beliefs about medications. Teachers’ observations suggest that when students gather and work with their own data, they change their perspective on patients’ beliefs about medications. It also strengthens the students’ awareness of their responsibility for ensuring patient safety and contributes valid data to research in pharmacy practice.
Highlights
This commentary is based on the experience of teaching and observations of how pharmacy technician students can expand their perspective on patient safety by using real-life student-gathered patient data collected from community pharmacies
Community pharmacies in Denmark contribute to the healthcare system by offering a variety of pharmacy services to support the patients’ optimal use of medications [1]
Throughout the opening hours of a community pharmacy, a pharmacist must be available in person at the main pharmacy and in close contact for pharmacy branches related to the main pharmacy
Summary
The Danish Pharmacy Technician program is a three-year education program equivalent to. The practical part of the education program corresponds to 95 ECTS points and takes place at a community pharmacy, where students are employed full-time and are part of the pharmacy schedule except when taking courses at college. The overall objective of the Danish Pharmacy Technician program is to educate and provide students with the tools and knowledge that enable them to assess and provide professional information and improve patient safety while working in a systematic, methodical, and quality-conscious way to meet needs of the society. The course targets the pharmacy technician students who wish to work extensively with patient communication and quality assurance of the counselling related to medication safety and rational pharmacotherapy. The teaching approach is to establish a link between students’ own practical experience and the acquired theory This is achieved through students working alone, in groups, and at plenary sessions discussing the subjects based on their experience
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