Abstract

Education and commerce in the 21st century is very different from the industrial age and is characterized by rapid changes in student diversity and expectations, educational content, and in products, markets, and competitors. Educational content, problems and opportunities often are complex, and the expertise needed to address them may be distributed among several people. More and more teams perform most learning/work in order to aggregate the required talent, skills and experience. There may not be any acknowledged experts to learn from, but only a set of colleagues with varying talents and experiences.

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