Abstract
Transparency evaluation in open government is a process of measuring the extent of transparency against a predefined set of indicators. In this paper, we address the existing initiatives regarding data and government transparency evaluation as two separate indicators and present the analysis of their advantages and drawbacks. Based on that analysis, we extend a part of the OpenGovB benchmark related to transparency in open government. What is unique about this benchmark is that it utilizes metadata of data published on the open government data portals to calculate the majority of indicators related to data transparency indicators. For the government transparency indicator evaluation, the benchmark utilizes some of the well-known transparency indicators. The article shows concrete results obtained from the application of the defined transparency evaluation model on 22 open data portals, thus demonstrating the possibilities of its application as well as the gains regarding generated results. The proposed model bridges the gap between available methodologies for evaluating transparency based on collaboration and participation and methodologies for evaluating transparency based on open data.
Highlights
Open government fulfills society’s demand for responsible and responsive government and emphasizes the role of transparency as a determinant of government performance.Thanks to the global initiative and rapid development of the e-government idea, the concept of e-government has been raised to a higher, more sophisticated level of open government [1,2]
Evaluation of open government as a concept consisting of evaluation of data openness, transparency, participation, and collaboration has not been addressed in the academic literature in the manner we propose with the OpenGovB [2]
If we look at the government transparency through enabling data openness, we can talk about two groups of indicators; first, one relies on generally accepted rules of openness, while others are bound to legal regulations [27,28]
Summary
Open government fulfills society’s demand for responsible and responsive government and emphasizes the role of transparency as a determinant of government performance. Sustainability 2022, 14, 1407 and Bertot [7] emphasize that the issue of transparency does not have only short-term considerations, regarding information availability to all, and long-term considerations referring to information usability by all They further elaborate that such demands require establishing tasks related to achieving information usability and accessibility, promoting government and information and technology literacy, making appropriate and accurate content and services available, meeting user expectations, promoting trust, and encouraging lifelong usage. The accomplishment of such defined tasks requires the definition of comprehensive descriptive information [8], as a form of transparent government information, and its deliverance to the public through online services. We will explain the theoretical background of the evaluation model and provide results from the analysis of transparency on 22 open data portals
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