Using living labs to tackle innovation bottlenecks: the KTH Live-In Lab case study

Abstract

The adoption of innovation in the building sector is currently too slow for the ambitious sustainability goals that our societies have agreed upon. Living labs are open innovation ecosystems in real-life environments using iterative feedback processes throughout a lifecycle approach of an innovation to create sustainable impact. In the context of the built environment, such co-creative innovation and demonstration platforms are needed to facilitate the adoption of innovative technologies and concepts for more energy-efficient and sustainable buildings. However, their feasibility is not extensively proven. This paper illustrates the implementation and demonstrates the feasibility of the Living Labs Triangle Framework for buildings living labs. This conceptual framework has been used to conceive the KTH Live-In Lab, a living lab for buildings. The goal of the Live-In Lab was to create a co-creative open platform for research and education bridging the gap between industry and academia, featuring smart building demonstrators. The Living Lab Triangle Framework has been deployed to meet the goals of the Live-in Lab, and the resulting concept is described. This paper then analyses the methodological and operational results introducing performance metrics to measure the economic sustainability, the promotion of multidisciplinary research and development projects, dissemination and impact. The results are completed with a SWOT analysis identifying its current strengths and weaknesses. The results collected in this work fill a missing gap in the scientific literature on the performance of living labs and provide empirical evidence on the sustainability and impact of living labs.