Abstract
The purpose of this paper is to investigate the validity of the higher education academic staffs in IT governance studies and the future improvement for IT governance and controls. This research used a quantitative survey to identify the current state of IT governance for five higher education institutions in East Java, Indonesia. The questionnaires were distributed to post-graduate student as IT executives in their higher education institution. A total of 34 out of 40 post academic staffs completed the questionnaire, representing a response rate of 85 percent. This study found that attributes for deliver value (V2), attainment and retain people with key competencies (V6), capture knowledge to improve performance (V10), stakeholder satisfaction (V11), reach economies of scale (V17) , deliver successul IT project (V19), understand business unit strategies (V20), and understand emerging technologies (V22) show no significant difference (p 0.05) between mean interests and performance. In addition to these, other 15 attributes show significant differences in the t-test in the negative direction. This points to the fact that actual control of IT governance in colleges is monitored less than expected. Therefore, five higher education institutions in East Java should pay more attention to the identified attributes important to balance the gap between the importance and performance of these attributes.
Highlights
Good Information Technology (IT) governance will greatly support organizational activities in achieving goals that include the organization's vision and mission as it requires a consistency in organization or business strategy and information system (IS) / IT strategy (Guidlines for Secretary General of the Ministry of Communication and Information of the Republic of Indonesia No.1, 2018)
IT / IT governance is able to study the impact of technological developments on business performance and contribution to the organization in selecting strategic steps depicted in various analytical equipments, techniques and management frameworks to align SI / IT strategies with business strategy, new through the application of innovative technology (Waluyan & Manuputty, 2016)
This study applies IPA analysis with IT governance BSC to capture the perceptions of IT executives represented by academic staffs regarding the importance of IT governance performance measures performed at their higher education institutions
Summary
Good Information Technology (IT) governance will greatly support organizational activities in achieving goals that include the organization's vision and mission as it requires a consistency in organization or business strategy and information system (IS) / IT strategy (Guidlines for Secretary General of the Ministry of Communication and Information of the Republic of Indonesia No.1, 2018). The higher education sector is haunted by a large number of challenges including technological developments and new demands in the education sector around the world, all of which make the field of higher education an exciting field for research (Mathew, 2010). The existing literature is a common position that successful innovative practices within an organization build relationships between individual and institutional factors (Hoidn and Kärkkäinen, 2014; Zhu, 2015). Both of them are supported by IT for developing innovation and creativity
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