Using Innovative Technologies in Hotels as a Factor of Sustainable Development of Tourism Industry

Abstract

In today’s turbulent times, several factors are necessary for the sustainable development of the tourism industry.Among them, modern technologies take place among the main factors. Ensuring sustainable growth of the tourismindustry and the hotel industry requires systemic reforms. In the hotel industry, the role of innovative technologies is veryimportant. Today’s competitive environment is such that every hotel and every tourism business must constantly growwith the times or else the market will squeeze it. Customer opinion is especially important in an era when marketing andmanagement need to focus heavily. This article provides a thorough analysis of the status and role of technology use inthe hospitality and tourism industry.