Using Hybrid AHP-ISM Technique for Modelling of Lean Management Enablers in MSMEs

Abstract

The following article explores the use of a hybrid model of Analytic Hierarchy Process (AHP) & Interpretive Structure Modelling (ISM) technique for identification, ranking and modelling of various enablers in Micro Small and Medium Enterprises (MSMEs). The first step involves the identification of various enablers which was accomplished by rigorous literature survey of the available literature and consultation from a panel consisting of experts from academia as well as industry working specifically in MSME industry. The process was further accentuated by the ranking of the various enablers identified earlier, using results of survey sheets circulated amongst the panel members depicting a subjective opinion of rankings by them. The cumulative results of the survey sheets were quantified in the final form using AHP technique depicting final ranking of the enablers. Furthermore, the complex interrelationship amongst the various enablers is represented in a comprehensive manner using ISM technique. The hybrid AHP-ISM model can be used by the industry to identify the key techniques to be focused while adapting the lean manufacturing methods in their operations.