Abstract

Abstract The COVID-19 pandemic has exposed the fragile state of patient involvement in research and presented new opportunities. The telepresence robot project aims to tackle social isolation and loneliness in older people with dementia in Long-Term Care (LTC) homes. My team took a Collaborative Action Research (CAR) approach to work with stakeholders, emphasising meaningful involvement of patient partners (people with dementia), family partners, frontline healthcare workers throughout all phases of the research process. In this paper presentation, I will discuss how we apply the core principles of CAR to engage stakeholders to carry out the study during the COVID-19 pandemic – a challenging time. It is precisely at times like this that we need to work with patient partners and frontline workers to uncover lessons learned for meaningful solutions to address the most pressing social problems. I will share stories about challenges and creative strategies used. Finally, practical lessons learned will be discussed.

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