Using ChatGPT as a Learning Tool: A Study of Ukrainian Students’ Perceptions

Abstract

Artificial intelligence and generative AI in higher education emerge as transformative forces, profoundly impacting educational practices and methodologies. This paper explores students’ experiences using ChatGPT for learning purposes and investigates their satisfaction levels with the support provided by this tool. For data collection, the authors developed a questionnaire, and a study was conducted among a random sample of 247 university students from Ukraine graduating in Business, Engineering, and IT. The findings confirm that students most commonly rely on ChatGPT when searching for information and working on language-related tasks, such as text editing and text improvements. The study contributes to a better understanding of AI tool integration in diverse academic disciplines, highlighting the importance of tailored strategies to meet distinct needs and expectations across various specialisms in higher education. Moreover, the findings suggest high satisfaction among students of all three specialisms with using ChatGPT for learning purposes, including working on tasks and assignments, and a positive attitude toward this tool in promoting the quality of learning. The results of this study may encourage administrators and educators at higher education institutions to incorporate good practices on using Generative AI tools into curricula and instructional practices, with relevant guidelines on the use of AI and a substantial focus on developing students’ skills on how to use generative AI tools effectively for different purposes and in various academic and professional domains.