Using an Empowerment Evaluation Approach with Community-based Programs: Reflections from the Front Line

Abstract

Identifying the most appropriate approach for small-scale program evaluation remains a vexed issue for both the researchers who design and implement evaluations, and for the service provider organisations that seek to ensure that they can use the findings as evidence for further program funding. This article reflects on our experiences and the issues encountered in attempting to undertake useful small-scale, community-based program evaluation, particularly in regional settings, where the evaluation capacity, practices and cultures of organisations are still evolving. Cognisant of increasing funder-fundee tensions arising from more externally controlled social program evaluations and considering varied organisational, program, personnel, funding and broader political needs and influences, we have focused on tailoring evaluation approaches to ensure they are robust, relevant and responsive to the varied organisational contexts in which we are endeavouring to strengthen evaluation capacity. The approach that has emerged over the past eight years fits most closely with an empowerment evaluation framework that, although theoretically well suited, has had to be adapted in order to respect, and work productively with the frequently competing imperatives of the different stakeholders involved.