Abstract

BackgroundParticularly when undertaken on a large scale, implementing innovation in higher education poses many challenges. Sustaining the innovation requires early adoption of a coherent implementation strategy. Using an example from clinical education, this article describes a process used to implement a large-scale innovation with the intent of achieving sustainability.Desire to improve the effectiveness of undergraduate medical education has led to growing support for a longitudinal integrated clerkship (LIC) model. This involves a move away from the traditional clerkship of ‘block rotations’ with frequent changes in disciplines, to a focus upon clerkships with longer duration and opportunity for students to build sustained relationships with supervisors, mentors, colleagues and patients. A growing number of medical schools have adopted the LIC model for a small percentage of their students. At a time when increasing medical school numbers and class sizes are leading to competition for clinical supervisors it is however a daunting challenge to provide a longitudinal clerkship for an entire medical school class. This challenge is presented to illustrate the strategy used to implement sustainable large scale innovation.What was doneA strategy to implement and build a sustainable longitudinal integrated community-based clerkship experience for all students was derived from a framework arising from Roberto and Levesque’s research in business. The framework’s four core processes: chartering, learning, mobilising and realigning, provided guidance in preparing and rolling out the ‘whole of class’ innovation.DiscussionRoberto and Levesque’s framework proved useful for identifying the foundations of the implementation strategy, with special emphasis on the relationship building required to implement such an ambitious initiative. Although this was innovation in a new School it required change within the school, wider university and health community. Challenges encountered included some resistance to moving away from traditional hospital-centred education, initial student concern, resource limitations, workforce shortage and potential burnout of the innovators.SummaryLarge-scale innovations in medical education may productively draw upon research from other disciplines for guidance on how to lay the foundations for successfully achieving sustainability.

Highlights

  • When undertaken on a large scale, implementing innovation in higher education poses many challenges

  • Summary: Large-scale innovations in medical education may productively draw upon research from other disciplines for guidance on how to lay the foundations for successfully achieving sustainability

  • This was up-front work that the team had to undertake in order to build commitment to the University, ensure components of the longitudinal integrated clerkship (LIC) initiative became part of the School’s core processes and procedures, and make sure that University policy and procedures would be delivered at all sites

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Summary

Discussion

Roberto and Levesque emphasise the need to attend to the solid and targeted foundation work that underpins later successful initiatives rather than succumbing to the following well-known scenario described in their article...the CEO announces a bold initiative, designed to dramatically lift a company’s performance, which calls for sweeping changes in the company’s processes, systems and culture, unfolding with great fanfare and large resource investments...following staff burn-out and early failure, managers look back and wonder what went wrong ([17], p.53). The LIC implementation team employed a range of open, personal and consultative approaches to engage people’s emotions, and where possible overcome resistance to change to help ensure that this initiative became more than just the latest fad These extensive foundations, with a special emphasis on relationship building, were necessary to deliver the desired outcomes of community engagement, ensuring that students could attain the necessary graduate outcomes, and promoting potential rural, regional or remote vocation within the limits of sustainable costs and logistics.

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