Abstract

The paper examined the level of users’ satisfaction with information resources in libraries of Agricultural research institutes in Nigeria. The objectives were to: to identify information resources in libraries of agricultural research institutes; to find out the level of users’ satisfaction with the information resources and to find out the challenges face by users. Quantitative research method using cross sectional survey research design was used. The data collection instrument for the study was questionnaire. Population for this study comprised the nineteen (19) National Agricultural Research Institutes in Nigeria, with 2,325 Research Scientists (users) from which sample was drawn. Simple random sampling technique was used to select Six (6) libraries. Sample size for the study is 946 users (researchers). The major findings were that the users were satisfied with relevancy, content and accuracy of information resources. While on the other hand the users were not satisfied with organization of information resources, accessibility to print and electronic resources, and means of awareness. The study recommended among others that the libraries studied should provide improved power supply by using solar energy and or inverters, up-to-date print and e-resources regularly, and create awareness to their availability in the library.Keywords: Agricultural Research institutes, Information resources, Satisfaction, Users Nigeria

Highlights

  • Information resources get to the end users through a number of intermediaries, but sometimes it gets to the end users directly

  • The intermediates are of two categories: The first one is information infrastructural institutions which include libraries, archives, records offices, records management institutions, publishing organizations and museums, while the second is information professionals trained to make the information available to end user

  • The essence of any facility in a library is to satisfy the provision of relevant information Objectives: 1. To identify the types of information resources used in agricultural research institutes libraries under study; resources and services needed by its user

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Summary

Introduction

Information resources get to the end users through a number of intermediaries, but sometimes it gets to the end users directly. To identify the types of information resources used in agricultural research institutes libraries under study; resources and services needed by its user. The study was interested in knowing the level of users’ satisfaction with the information resources and services in the libraries of agricultural research institutes in Nigeria because the libraries exist to satisfy their user’s information needs. In the libraries of agricultural research libraries, satisfaction is a function of three main sources, quality of the information product, the information system and the services that makes the information product available to the users. These three levels of measure of satisfaction are defined by the information resources, facilities and services.

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