Users’ awareness and use of science and technology collections at the University of Science and Technology (UST) libraries

Abstract

Reports results of a survey, undertaken by the University of Science and Technology, Ghana (UST), to determine the extent to which students, lecturers and research follows are aware and make use of the science and technology collections. Tests the hypothesis that maximum use is limited by lack of awareness of some of the available collections. A set of questionnaires were administered to 582 (12.1%) out of 4846 students pursuing science and technology related courses, another to 60 lecturers and research fellows in the science and technology faculties and a third to the librarians concerned. The University Librarian was also interviewed. Result: 24.9% of students and 7.4% of lecturers and research fellows were not aware of some available collections relevant to their studies, teaching and research. In addition, 21.6% of the students and 14.8% of lecturers and research fellows did not use the libraries at all. Reviews the factors affecting awareness and use of library collections: competence in library use skills; library promotion strategies; current awareness services; and attitudes towards users by library staff. Presents a comprehensive range of recommendations to improve user awareness, including a well planned library training programme; better shelf labelling; and automation of library functions.