Abstract
This paper provides an overview to the concepts of user centred design and usability engineering, and shows how these concepts have been applied to develop a user centred design methodology called USERfit for the assistive technology (AT) sector. AT is defined by its markets and is targeted mainly at people who have disabilities. Its objectives are to support independent living, improve the quality of life and facilitate social integration. This paper illustrates the similarities and differences between AT and mainstream information technology design, and reveals the synergy between the two sectors. The paper draws extensively on the work of the TIDE (Telematic Applications for the Integration of the Disabled and Elderly) funded USER project which developed the USERfit handbook of tools, methods and techniques to facilitate user centred design in the European AT sector.
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