User role in problem solving with distributed artificial intelligent systems

Abstract

This paper considers user interaction with Distributed Artificial Intelligence (DAI) systems from the perspective that end users primarily use DAI systems for problem solving and decision making tasks. Initially, human problem solving is considered using the framework provided by Newell and Simon, then pertinent factors from group problem solving are detailed and a classification of user-DAI system interaction is proposed. The role of the user in relation to a variety of systems and to DAI systems in particular is then discussed. Finally a variety of user roles with DAI systems are presented through different scenarios, created from the problem solving characteristics identified earlier. These scenarios are then further detailed with the use of an application from the Electricity Supply Industry. The paper concludes with the identification that the ideal user-DAI interaction platform, is one in which the user exists as a partially integrated entity.