Abstract
User participation in the system development process is crucial and vital to ensure if user interfaces, devices including website are successful and easy to learn and implement as user participation will improve and enhance performance and increase user acceptance and satisfaction. User participation will encourage users to participate in decision-making and actions during the system development process. The user participation rational will reduce the time taken by designers in various stages from implementation, testing, evaluation, and training, since users will become more aware behind the new design. This chapter aims to discuss the importance of user participation in the system development and sharing with the readers the why, how and when we need to involve participants in the design process.
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