Abstract

Traditional methods of public consultation offer only limited interactivity with urban planning materials, leading to a restricted engagement of citizens. Public displays and immersive virtual environments have the potential to address this issue, enhance citizen engagement and improve the public consultation process, overall. In this paper, we investigate how people would interact with a large display showing urban planning content. We conducted an elicitation study with a large immersive display, where we asked participants (N = 28) to produce gestures to vote and comment on urban planning material. Our results suggest that the phone interaction modality may be more suitable than the hand interaction modality for voting and commenting on large interactive displays. Our findings may inform the design of interactions for large immersive displays, in particular, those showing urban planning content.

Highlights

  • Due to the reduction of the price and rapid technological advances [1], public displays have become increasingly prevalent in urban public life

  • There are three main limitations of traditional public consultation methods when it comes to supporting public participation in urban planning processes: lack of interactivity; lack of feeling of immersion; and the lack of a possibility to select specific objects and to comment on them

  • A total of 219 interaction data from 28 participants were collected during an elicitation study on voting/commenting urban planning material on public displays

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Summary

Introduction

Due to the reduction of the price and rapid technological advances [1], public displays have become increasingly prevalent in urban public life. Research in exploring large interactive displays has been expanding from addressing technical concerns to studying topics such as public participation [6] With this shift, one new research direction is emerging which is concerned with the use of large interactive (public) displays to facilitate the consultation of citizens during the urban planning process. There is evidence in the literature [11] that both citizens and local authorities value the possibility of giving/getting feedback through public displays These findings from previous works have motivated us to examine users’ wishes when it comes to using gestures (both hand and phone) to provide their feedback on urban planning content in an Immersive Video Environment (IVE) [12]

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