Abstract
This paper addresses the importance to integrate user experience (UX) in cultural heritage digitisation and preservation initiatives. UX is an essential consideration that should be acknowledged and implemented when initiating digital culture heritage preservation. It is because UX is beyond the usability of a product or system. It includes both pragmatic (function and features) and hedonic (user expectation, motivation and feelings) factors. These attributes could influence user's positive experience when interacting with the system or product and this will lead to effectiveness of digitisation and preservation activities. The output from this study will propose the approach towards integrating UX and gather insights for future initiatives in establishing cultural and heritage digital preservation that consider effective UX to encourage user satisfaction.
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