User Experience Design of Online Education Interactive Product for International Students Based on SAPAD and Scenario Thinking

Abstract

The COVID-19 Pandemic has had a huge impact on the studying abroad industry, but also brought new opportunities by way of online education for international students. In the post-epidemic era, the blended learning model combining the online and offline modes may become the new normal in the education of international students. Within this trend, considerable attention is being paid to improving the user experience of online education for international students through interactive product design. This research focuses on the importance of behavior and scene in interaction design. Specifically, an interactive product design method based on SAPAD and scenario thinking is proposed and applied in the online education scene for international students. Firstly, by determining the specific use scenarios of the product application and performing demand analysis on objective scenarios, the core needs that affect the online education experience of international students are obtained. Finally, a preliminary design is made for an interactive product targeted at the core needs and identified target scenarios to provide a reference for optimizing user experience in online education for international students.