Abstract
This study describes the life cycle of a library Web site created with a user-centered design process to serve a graduate school of library and information science (LIS). Findings based on a heuristic evaluation and usability study were applied in an iterative redesign of the site to better serve the needs of this special academic library population. Recommendations for design of Web-based services for library patrons from LIS programs are discussed, as well as implications for Web sites for special libraries within larger academic library settings.
Highlights
This study describes the life cycle of a library Web site created with a user-centered design process to serve a graduate school of library and information science (LIS)
Findings based on a heuristic evaluation and usability study were applied in an iterative redesign of the site to better serve the needs of this special academic library population
Though the questions asked were about the LIS Web site, several subjects complained about the layout of the main library Web site and suggested that it have better linking to the LIS Web site to enable it to be accessed more
Summary
This study describes the life cycle of a library Web site created with a user-centered design process to serve a graduate school of library and information science (LIS). User-centered design principles were applied to the creation of a Web site for the Library and Information Science (LIS) Library at the C. This Web site was designed for use by master’s degree and doctoral students in the Palmer School of Library and Information Science.
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