Use/User Studies in Knowledge Organization

Abstract

The study examines the research streams of user studies in Knowledge Organization literature. Authors give particular attention to the distinction of use and user, which has not been clearly defined thus causing lack of consensus in theoretical and methodological approaches to users. Qualitative content analysis was used to systematically review the literature and to identify the emerging themes. This analysis provides insights for future discussions on the validity of user studies in Knowledge Organization (KO) and suggestions for future research.