Abstract
A review of library literature shows a general trend of technical services in academic libraries to reorganize into teams. This paper analyzes the results of a survey conducted in 2010 in order to answer four research questions: how extensively technical services in academic libraries have moved into the use of teams in organizational structures; how extensively technical services in academic libraries have done training related to teams; what team characteristics are demonstrated by teams in technical services in academic libraries; and how the effectiveness of teams is perceived by staff and faculty who work in technical services in academic libraries.
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