Use of MyChart after discharge from the NICU as a novel communication method to answer parental non-emergency questions

Abstract

Background: Parents often get overwhelmed by the responsibility of taking care of their child after discharge from the Neonatal Intensive Care Unit (NICU). Also, the Pediatrician, who may not be in the same health system, might have questions related to the stay of the child in the NICU. MyChart is a patient portal which could fill this gap in continuity. MyChart was developed by Epic (version 2015, Epic Systems Corporation, 1979 Milky Way, Verona, WI 53593) …