Abstract

BackgroundImproving the understandability of health information can significantly increase the cost-effectiveness and efficiency of health education programs for vulnerable populations. There is a pressing need to develop clinically informed computerized tools to enable rapid, reliable assessment of the linguistic understandability of specialized health and medical education resources. This paper fills a critical gap in current patient-oriented health resource development, which requires reliable and accurate evaluation instruments to increase the efficiency and cost-effectiveness of health education resource evaluation.ObjectiveWe aimed to translate internationally endorsed clinical guidelines to machine learning algorithms to facilitate the evaluation of the understandability of health resources for international students at Australian universities.MethodsBased on international patient health resource assessment guidelines, we developed machine learning algorithms to predict the linguistic understandability of health texts for Australian college students (aged 25-30 years) from non-English speaking backgrounds. We compared extreme gradient boosting, random forest, neural networks, and C5.0 decision tree for automated health information understandability evaluation. The 5 machine learning models achieved statistically better results compared to the baseline logistic regression model. We also evaluated the impact of each linguistic feature on the performance of each of the 5 models.ResultsWe found that information evidentness, relevance to educational purposes, and logical sequence were consistently more important than numeracy skills and medical knowledge when assessing the linguistic understandability of health education resources for international tertiary students with adequate English skills (International English Language Testing System mean score 6.5) and high health literacy (mean 16.5 in the Short Assessment of Health Literacy-English test). Our results challenge the traditional views that lack of medical knowledge and numerical skills constituted the barriers to the understanding of health educational materials.ConclusionsMachine learning algorithms were developed to predict health information understandability for international college students aged 25-30 years. Thirteen natural language features and 5 evaluation dimensions were identified and compared in terms of their impact on the performance of the models. Health information understandability varies according to the demographic profiles of the target readers, and for international tertiary students, improving health information evidentness, relevance, and logic is critical.

Highlights

  • BackgroundThe World Health Organization recommends a set of principles for effective health communication, including accessibility, actionability, credibility, relevance, timeliness, and understandability [1]

  • We found that information evidentness, relevance to educational purposes, and logical sequence were consistently more important than numeracy skills and medical knowledge when assessing the linguistic understandability of health education resources for international tertiary students with adequate English skills (International English Language Testing System mean score 6.5) and high health literacy

  • Approaches to health information evaluation can be divided into 2 large categories, that is, expert-led qualitative evaluation based on clinical experiences [6,7,8,9] and automated health information analyzers using medical readability formulas or natural language processing tools [10,11,12,13]

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Summary

Introduction

BackgroundThe World Health Organization recommends a set of principles for effective health communication, including accessibility, actionability, credibility, relevance, timeliness, and understandability [1]. Expert-led health material evaluation draws upon the domain knowledge of medical and health professionals, which are insightful and clinically reliable This approach, is costly and requires much longer evaluation timeframes when compared to automated evaluations. They have important limitations with the evaluation of health materials in large quantities or in situations that require more regular, instant evaluation such as health information updates in health emergencies. This approach is not flexible with user-oriented health information evaluation that requires the evaluation criteria adjust with flexibility to align with the actual reading abilities of the patient education resource users [17,18]. This paper fills a critical gap in current patient-oriented health resource development, which requires reliable and accurate evaluation instruments to increase the efficiency and cost-effectiveness of health education resource evaluation

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