Abstract
One of the most common challenges facing municipal governments is the balance of manpower and service levels with budgetary constraints and community desires. Although it has been historically underused in the public sector, industrial engineering can offer local administrators a variety of analytical and objective measures that can be used to justify organizational decisions that directly affect the efficiency, effectiveness, and quality of governmental operations. Using a case study involving the analysis of police manpower, this article suggests that industrial engineering techniques can be applied effectively to public sector operations leading to better decision making by elected officials and administrators.
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