Abstract
Group support systems are increasingly being used in business, academic, and other organizations. Group support systems are collaborative software tools that can be used to focus and structure a team’s deliberation, while minimizing costs and distractions among teams working collaboratively. Several advantages are present such as anonymity, parallel communication, automated record keeping, more structure, and increased productivity. Companies such as IBM, Procter and Gamble, Boeing and Marriott have used these systems to reduce meetings times and project times by 90 percent. Overall, e-collaboration is changing the landscape of communication.
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